- January 25, 2019 at 5:13 am #569
at first, thank you for your support here!
i have a problem with my ucguru_wallboard_v1_42
I installed a Windows Server 2012 R2 VM 64 Bit
i activated IIS
i installed ucguru_wallboard_v1_42 in the webfolder
i configured ODBC connection
open http:// Site of the Server and get the message: 500 – Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
Any idea why this happend?
i think there is a problem with the connection in my parameters.cfg 🙁 but i need help here!
Thank you!January 30, 2019 at 6:35 am #570
Can nobody help here??? 🙁 what a pity.February 3, 2019 at 4:53 pm #572Terry MasonKeymaster
Did you install / activate ASP classic?February 12, 2019 at 8:44 am #589
thanks for reply!
i have installed now .net 3.5 and 4.5
and asp.NET 3.5 and ASP.NET4.5
is this ok for ASP Classic?February 13, 2019 at 8:10 am #595Terry MasonKeymasterMarch 20, 2019 at 6:12 am #650
I’m sorry for the late reply. I’ve tried a few things here.
now I get an error message:
Microsoft OLE DB Provider for ODBC Drivers error ‘80004005
[Microsoft][ODBC Driver Manager] The specified DSN contains an architecture mismatch between the Driver and Application
/default.asp, line 374
I have now tried on a 32 bit server, and so it works. How can I get it to run on a 64 bit server?April 10, 2019 at 11:48 am #666wcnearParticipant
Go to IIS Management, select the application pool your site is using, then choose “Advanced Settings” in the right margin.
In the resulting window, set “Enable 32-Bit Applications” to True.April 11, 2019 at 1:08 am #667
wonderful – Thank you very much for your input!!!!
now the Dashboard is running on the 64-Bit maschine.
but when i acticate Agentstatus and use the uccxhruser it said:
WHERE x.assignedTeamID =12
Microsoft VBScript runtime error ‘800a0009’
Subscript out of range: ‘[number: 2]’
/default.asp, line 913
Do you know why he cant sell out the agent informations. On the 32-Bit maschine it is working with these parameters.April 11, 2019 at 2:16 am #668
of course i mean print out… sorry for my bad languageApril 11, 2019 at 7:43 am #669wcnearParticipant
Whenever I’ve experienced a vbscript error, it normally references a specific setting in the parameters.cfg file. The last time I experienced this, the CSQ name I referenced in the file was off by one character. For example, in the parameters.cfg file, I referred to the CSQ as “Helpdesk”, when – in fact – the CSQ name in UCCX was HelpDesk (with an upper-case D). Once I fixed this, the error cleared.
I would suggest opening your default.asp file using Visual Studio or other IDE, and see what line 913 says. Your error message also states that “number 2” is out of range. Sometimes the error is right there in front of you, but you just don’t see it. Give that a try, and hopefully this will help.
Good luck!May 10, 2019 at 12:50 pm #700edmedeirosParticipant
One thing i noticed to hopefully help someone troubleshoot:
If you get a black screen, there is actually text there describing the error, but it is blended in with the background. It will tell you the line of code that the ASP / config file is is barking about. To see it just hit ‘ctrl + a’ or highlight it with the mouse.
Honestly I’m not out of the woods yet but slowly making progress.
Where im at now is i had to change ‘Const displayPageHeader = 0’ in the .cfg because IIS didn’t like line 442 in the .asp. Just displays a blank page with the UCGuru logo but at least it’s not telling me how much i suck now. 😛
Much appreciated to the folks who made this. Looking forward to seeing it in action.
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